How to get support?

Do you have a question about a ClearCanvas product? Are you experiencing difficulty with one of our products? There are a few different options available to you.

Community Forums

Our community forums are a great way to communicate with the user community to get assistance or post information that may be useful to others about our software. You may also browse or search existing posts to find answers to your questions.

Go to Forums

Workstation, Personal Edition FAQ (Updated for v.13)

Are you having a problem specifically with Workstation, Personal Edition? You can first check our support FAQ to see if your question has already been answered.

Go to FAQ

Request Support

If you have purchased one of our products from an Authorized Reseller, please contact them directly for support. 

If you have purchased a product from us directly or through our e-Store and it is still eligible for support, you can request support from Synaptive Medical using your license key. Our Synaptive Medical support staff will be able to provide you with assistance regarding your product questions. Click on the link below to determine product support eligibility.

Request Support

Purchase Support

If your ClearCanvas product is no longer eligible for support, you may purchase support from our e-Store.

Purchase Support