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How to configure Silverlight for loading images in ImageServer?
Last Post 27 Jun 2013 11:17 PM by stewart. 3 Replies.
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User2013418 TUser is Offline
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17 Jun 2013 04:46 AM  

In ImageServer web site, when I click "View Images", it gives the error message of "cannot load the study", and sometimes some message related to Silverlight. How can I configure/install the Silverlight rightly in order to load the images of study in ImageServer?

Your help would be much appreciated.

stewartUser is Offline
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17 Jun 2013 11:08 PM  
Are there any errors in the ImageServer application log?
User2013418 TUser is Offline
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18 Jun 2013 04:20 AM  
Thanks for offering the help. The errors in the ImageServer application log are as follows:
Throw exception.
System.Web.HttpException: The file does not exist。
at System.Web.StaticFileHandler.GetFileInfo(String virtualPathWithPathInfo, String physicalPath, HttpResponse

response)
at System.Web.StaticFileHandler.ProcessRequestInternal(HttpContext context)
at System.Web.DefaultHttpHandler.BeginProcessRequest(HttpContext context, AsyncCallback callback, Object state)
at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

Viewer Application is starting.

Application 45bfa2c0-fdd4-41f2-8231-94e9abff8c6a has stopped (user=admin, session=151d572e-6cbc-4efb-8f83-

caf93c1f3d8d, message=Cannot load the study).

Many thanks.

stewartUser is Offline
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27 Jun 2013 11:17 PM  
Hmm, unfortunately that log doesn't provide much insight. What OS is ImageServer installed on and which version of Silverlight are you using?
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