Wednesday, October 14, 2009
We know that service and support for ClearCanvas products is important to you. That’s why we’ve partnered with Oso Healthcare Inc. to help provide a formal support option for organizations requiring dedicated ClearCanvas product support services. Oso Healthcare will provide technical support services for ClearCanvas users in North America starting October 14. Our decision to partner with a third party service organization allows us to maintain our focus on developing the industry’s most powerful open source RIS/PACS products.
Oso Healthcare has a team of healthcare IT service specialists with expertise in the ClearCanvas Workstation and ImageServer products.
Oso Healthcare provides online remote technical support coverage Monday through Friday from 8 AM – 5 PM ET as well as web-based remote assistance, server access via VPN (additional cost), knowledge base, support forum and ClearCanvas Workstation eLearning user education modules (additional subscription). Oso Healthcare’s unique support ticket model allows users to only pay for support when it is actually needed.
Download a brochure on Oso Healthcare’s support ticket program and costs.
Visit www.osohealthcare.com for more information, or call 1-800-531-6377.