Friday, February 10, 2012
Google Custom Search

ClearCanvas Highlights

Download our Open Source software
Watch some Videos
Get the Source
Check out our Licensing
Join our  Forums
Some Research: OICR IPP-Trials

Our Community

Membership Membership:
Latest New User Latest: 孙磊
New Today New Today: 1
New Yesterday New Yesterday: 27
User Count Overall: 20591

People Online People Online:
Visitors Visitors: 8
Members Members: 0
Total Total: 8

Online Now Online Now:

ClearCanvas Community Forums

CC 2.0 Workstation DICOM import bug
Last Post 2010-11-04 01:08 AM by smr99. 4 Replies.
Printer Friendly
Sort:
PrevPrev NextNext
You are not authorized to post a reply.
Author Messages
mtl
Basic Member
Basic Member
Posts:21

--
2010-07-01 06:49 PM  

DICOM import fails, crashing the ClearCanvas services, if you attempt to import files from a mapped network drive.  I rebooted the PC, started up ClearCanvas and checked to see that services had indeed started, then remapped the drive and tried to import again and the problem was reproducible.

I don't know if this makes any difference, but the mapped drive was accessed using different user credentials than the user that was logged in and using ClearCanvas.  CC was running as an ordinary user and the mapped drive was accessed using the credentials of the remote PC's local administrator account.  The operating system that was being used was Vista.

To prove that there was not an issue with the DICOM files, I copied the folder from the mapped drive to the local machine's desktop and then tried importing the files from the desktop.  This worked without any problems.

jchan
Senior Member
Senior Member
Posts:243

--
2010-07-02 11:39 AM  
did you try giving the workstation service the proper credentials to access the network resource?
Real-time support available to Clinical Edition and Team Edition customers
mtl
Basic Member
Basic Member
Posts:21

--
2010-07-02 11:52 AM  

I didn't try messing with the credentials of the CC service.  I just used the built-in functionality of Windows to map the drive.  It's accessible from Explorer.  I didn't pursue it further since the workaround of copying to the local disk worked.

It is entirely the development team's decision whether or not this is a use case they want to support.  I just filed the bug report so they would be aware of the issue's existence.

stewart
Senior Member
Senior Member
Posts:2033

--
2010-07-02 12:20 PM  

Thanks, this bug has been around for a while (ticket here).  We did recently decide that if we have time to do it, we would fix it for our fall release, because it is very annoying.

All the best,

Stewart

Real-time support available to Clinical Edition and Team Edition customers
smr99
Advanced Member
Advanced Member
Posts:54

--
2010-11-04 01:08 AM  
This may be obvious, but it also fails if you use a UNC path, rather than a mapped drive.
You are not authorized to post a reply.

Active Forums 4.1
Copyright 2011 ClearCanvas Inc.