rickyz
New Member
Posts:6
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| 2008-09-30 06:05 AM |
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Hi All,
I am trying to install ImageServer on my Windows 2003 Server. It already has IIS loaded on it hosting an existing website.
When I run throught the ImageServer installation, it gives me a 424 error right before the installation completes. ImageServer reports an error but completes the install process. When I check my IIS administrator, no new websites were added.
Am I doing something wrong here? Is it because I already have a site hosted on this server? |
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rickyz
New Member
Posts:6
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| 2008-09-30 06:08 AM |
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I also have a separate issue that may or may not be related.
During the installation process, I cannot use the main "administrator" account to connect to the database. Only the "sa" account works. I checked SQL Express Manager and I have assigned all rights to the "BUILTIN\administrators" group.
Sorry but I'm a little new with this database stuff. Thank you for you patience and help on this. |
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henry
Senior Member
Posts:259
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| 2008-09-30 09:29 AM |
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One thing you can try is to manually create a Virtual Directory. The installer attempts to create one with the name, "ImageServer" and it points to C:\Program Files\ClearCanvas\ClearCanvas Image Server\web by default. Perhaps it'll provide a better error message if it still fails.
Could you check your install.log file also? It's located in the install directory?
Based on what you described in your first post I don't think the database connection details are related.
Henry |
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rickyz
New Member
Posts:6
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| 2008-10-01 05:18 AM |
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I tried manually created the VirtualDirectory and pointing it to the ClearCanvas folder but no luck. This is the error I get when I try to access the website.
--------------------------------------------------------------------
Description: An error occurred during the processing of a configuration file required to service this request. Please review the specific error details below and modify your configuration file appropriately.
Parser Error Message: Unrecognized attribute 'type'.
Source Error:
Line 2:
Line 3:
Line 4:
Line 5:
Line 6:
Source File: C:\Program Files\ClearCanvas\ClearCanvas Image Server\web\web.config Line: 4
-----------------------------------------------------------------
At the bottom of install.log... this is the error that its reporting
Playback completed for command file 'Partition.sql'.
Delete file: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Partition.sql
Starting Service...
Creating virtual directory...
Creating C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\createVDir.vbs
Executing C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\createVDir.vbs
Error 424 in CreateVDir.vbs - Failed to create IIS Virtual Directory
Output folder: C:\Program Files\ClearCanvas\ClearCanvas Image Server
Create shortcut: C:\Documents and Settings\Administrator\Start Menu\Programs\ClearCanvas\ClearCanvas Image Server\ClearCanvas Website.lnk
Create shortcut: C:\Documents and Settings\Administrator\Start Menu\Programs\ClearCanvas\ClearCanvas Image Server\Uninstall ClearCanvas Image Server.lnk
Created uninstaller: C:\Program Files\ClearCanvas\ClearCanvas Image Server\uninst.exe
It basically tells me the installation failed and I need to do it again. |
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rickyz
New Member
Posts:6
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| 2008-10-02 05:20 AM |
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Anybody have an idea of where I can look? (please...  ) |
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henry
Senior Member
Posts:259
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| 2008-10-02 01:43 PM |
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Sorry for the delay. We're actually looking into some possible sources of the problem now.
Can you confirm whether or not ASP.NET has been installed successfully?
I'll get back to you on anything we find.
Thanks,
Henry |
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henry
Senior Member
Posts:259
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| 2008-10-02 01:47 PM |
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Here's something that sounds promising:
http://blog.opsan.com/archive/2007/05/19/449498.aspx
Says:
"Fortunately, this is trivial: by default, Windows 2003 Server configures ASP.NET 1.1 instead of ASP.NET 2.0 as the default version, and you get the error running a 2.0 site atop a 1.1 verwsion.
Changing to 2.0 solved the problem; here are the steps:
Open IIS
Right-click on the default web site and click 'properties'.
Click on the ASP.NET tab.
Select ASP.NET 2.0 as the default version."
Sounds like it'd be worth trying.
Henry |
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rickyz
New Member
Posts:6
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| 2008-10-11 02:54 AM |
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i updated the ASP.net and set it to the new one under IIS but same problems.
The problem seems to stem from the CreateDir.vbs during the installation. The script is erroring out and causing the following installation message.
"A failure has occured on web virtual directory configuration. Review the installation log for details. A reinstallation will be requried." |
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steve
Senior Member
Posts:1885
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| 2008-10-13 09:50 AM |
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In your installation directory, there is a log file created during installation. Although I suspect it might not have any more details, can you take alook and post here if it does?
Steve |
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| Real-time support available to Clinical Edition and Team Edition customers |
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rickyz
New Member
Posts:6
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| 2008-10-24 01:19 AM |
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i attached the install.log to this message. hopefully this can bring up some clues. |
 Attachment: install.log
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steve
Senior Member
Posts:1885
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| 2008-10-28 11:42 AM |
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Ricky,
The attachment didn't seem to work. Could you email it to me at steve at clearcanvas dot ca?
Thanks,
Steve |
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| Real-time support available to Clinical Edition and Team Edition customers |
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netultra
Basic Member
Posts:30
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| 2009-02-15 10:26 AM |
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Hi Steve,
I got the same issue installing on Windows Vista (IIS 7). Please advise.
Thanks! |
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steve
Senior Member
Posts:1885
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| 2009-02-16 12:00 AM |
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Netultra,
you have the error below in your install.log file?
Error timeout in CreateVDir.vbs - Failed to create IIS Virtual Directory
We've seen this happen a few times, usually the virtual directory is still created, its just slow being created, and the installer times out after awhile. We've never really gotten to the bottom of the cause of the problem... Do you have some more information/details on the problem?
Thanks,
Steve |
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| Real-time support available to Clinical Edition and Team Edition customers |
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netultra
Basic Member
Posts:30
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| 2009-02-16 08:55 AM |
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Steve,
Yes, I do have the "Error timeout in CreateVDir.vbs...". I installed the version R8836. My system has Windows Vista with 3GB of RAM and SQL Server 9.0.3077. The user account used to install the software has full administrative rights.
Thanks! |
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dcoe
New Member
Posts:2
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| 2009-03-20 06:20 PM |
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Hi .I am having this exact same problem. I have tried to create the new web site in IIS and point it to the correct directory I get the same results as posted above : Server Error in '/' Application.. .
Please advise on a fix.
Thanks.
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dcoe
New Member
Posts:2
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| 2009-03-20 06:20 PM |
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Hi .I am having this exact same problem. I have tried to create the new web site in IIS and point it to the correct directory I get the same results as posted above : Server Error in '/' Application.. .
Please advise on a fix.
Thanks.
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orobin
Basic Member
Posts:12
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| 2009-06-03 06:07 AM |
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Hello,
I have exactly the same problem listed above.
IIS 6, Windows server 2003. and the error which says saying the virtual directory cannot be done.
any solution found ?
thank you
Olivier
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chrisvsfl
New Member
Posts:3
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| 2009-07-20 06:02 PM |
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I was getting the same error and changed a few things and now it installed fine. Not sure what worked, but I thought I would throw it out there.
The first time I installed, I did not havfe ajax and all the other requirements stipulated in the documentation. So I reconfigured accordingly but was still getting the error.
I then changed the directory for the images from a network drive to a local drive. I got a different error. I changed permissions on the local directory to read/wright for local users, and got a different error.
I then uninstalled IIS and reinstalled. Reinstalled Imageserver and everything worked fine. |
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bolson109
New Member
Posts:1
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| 2009-08-27 12:55 AM |
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I had the same problem as everyone else. Windows Server 2008, SQLEXPRESS 2008. The fix for me was to go back and ensure that IIS 6 support was installed in the IIS7 configuration. |
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Taimoore
Veteran Member
Posts:101
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| 2009-10-30 06:24 PM |
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[script removed]
Hey Rikyz
This is what resolved my problem
Indeed, the problem occurs when the installer tries to create the Virtual directory in IIS
In fact the installer creates this script called ftrCreateVDir.vbs in your temp folder and executes it.
HOWEVER :
To successfully run this install on Windows Vista, IIS 6 Management Compatibility must be checked.
To enable this setting, do the following:
a. Open "Control Panel" and ensure "Control Panel Home" is the current view.
b. Click the "Uninstall a program" link from the Programs menu item.
c. Select "Turn Windows features on or off" from the Tasks menu.
d. Expand the "Internet Information Services" node, followed by the "Web Management Tools" node.
e. Check the "IIS 6 Management Compatibility" node. Ensure the nodes under this are checked as well. Then, click "OK". |
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