I am running WorkStation 2.0 SP1 in Win7. I cant open any studies, I received the follow message. "ClearCanvas was unable to load any of the images you requested. Plase contact your Pacs Administrator, or chek the log".

I know the ImageServer is working well, because I have other CCWorstation running OK in XP.

 

It is the log file:

2012-06-11 09:24:48,913 [1] ERROR - Exception thrown

Failed to load prior study '1.3.51.0.7.439653534.16761.28485.36455.9415.9355.31991' from study loader 'CC_STREAMING'.
ClearCanvas.ImageViewer.LoadStudyException: An error occurred while attempting to load study '1.3.51.0.7.439653534.16761.28485.36455.9415.9355.31991'. --->
System.ServiceModel.CommunicationException: Error (No se puede escribir datos de en la conexión de transporte: La conexión se cerró.)
al intentar transmitir datos en el canal HTTP. ---> System.IO.IOException: No se puede escribir datos de en la conexión de transporte:
La conexión se cerró.
   en System.Net.ConnectStream.Read(Byte[] buffer, Int32 offset, Int32 size)
   en System.ServiceModel.Channels.DelegatingStream.Read(Byte[] buffer, Int32 offset, Int32 count)
   en System.ServiceModel.Channels.PreReadStream.Read(Byte[] buffer, Int32 offset, Int32 count)
   en System.ServiceModel.Channels.HttpInput.WebResponseHttpInput.WebResponseInputStream.Read(Byte[] buffer, Int32 offset, Int32 count)
   --- Fin del seguimiento de la pila de la excepción interna ---
   en System.ServiceModel.Channels.HttpInput.WebResponseHttpInput.WebResponseInputStream.Read(Byte[] buffer, Int32 offset, Int32 count)
   en System.ServiceModel.Channels.DelegatingStream.Read(Byte[] buffer, Int32 offset, Int32 count)
   en System.ServiceModel.Channels.MaxMessageSizeStream.Read(Byte[] buffer, Int32 offset, Int32 count)
   en System.ServiceModel.Channels.DelegatingStream.Read(Byte[] buffer, Int32 offset, Int32 count)
   en System.ServiceModel.Channels.DetectEofStream.Read(Byte[] buffer, Int32 offset, Int32 count)
   en System.ServiceModel.Channels.DrainOnCloseStream.Close()
   en System.Xml.BufferedReadStream.Close()
   en System.Xml.XmlMtomReader.Close()
   en System.ServiceModel.Dispatcher.StreamFormatter.MessageBodyStream.Close()
   en ClearCanvas.ImageViewer.StudyLoaders.Streaming.StreamingStudyLoader.RetrieveHeaderXml(StudyLoaderArgs studyLoaderArgs)
   --- Fin del seguimiento de la pila de la excepción interna ---
   en ClearCanvas.ImageViewer.StudyLoaders.Streaming.StreamingStudyLoader.RetrieveHeaderXml(StudyLoaderArgs studyLoaderArgs)
   en ClearCanvas.ImageViewer.StudyLoaders.Streaming.StreamingStudyLoader.OnStart(StudyLoaderArgs studyLoaderArgs)
   en ClearCanvas.ImageViewer.StudyManagement.StudyLoader.Start(StudyLoaderArgs studyLoaderArgs)
   en ClearCanvas.ImageViewer.ImageViewerComponent.SingleStudyLoader.LoadSops()
   en ClearCanvas.ImageViewer.ImageViewerComponent.SingleStudyLoader.LoadStudy()
2012-06-11 09:24:48,929 [1] ERROR - Exception thrown
ClearCanvas.ImageViewer.LoadStudyException: An error occurred while attempting to load study '1.3.51.0.7.439653534.16761.28485.36455.9415.9355.31991'. --->
System.ServiceModel.CommunicationException:
Error (No se puede escribir datos de en la conexión de transporte: La conexión se cerró.) al intentar transmitir datos en el canal HTTP. ---> System.IO.IOException: No se puede escribir datos de en la conexión de transporte: La conexión se cerró.
   en System.Net.ConnectStream.Read(Byte[] buffer, Int32 offset, Int32 size)
   en System.ServiceModel.Channels.DelegatingStream.Read(Byte[] buffer, Int32 offset, Int32 count)
   en System.ServiceModel.Channels.PreReadStream.Read(Byte[] buffer, Int32 offset, Int32 count)
   en System.ServiceModel.Channels.HttpInput.WebResponseHttpInput.WebResponseInputStream.Read(Byte[] buffer, Int32 offset, Int32 count)
   --- Fin del seguimiento de la pila de la excepción interna ---
   en System.ServiceModel.Channels.HttpInput.WebResponseHttpInput.WebResponseInputStream.Read(Byte[] buffer, Int32 offset, Int32 count)
   en System.ServiceModel.Channels.DelegatingStream.Read(Byte[] buffer, Int32 offset, Int32 count)
   en System.ServiceModel.Channels.MaxMessageSizeStream.Read(Byte[] buffer, Int32 offset, Int32 count)
   en System.ServiceModel.Channels.DelegatingStream.Read(Byte[] buffer, Int32 offset, Int32 count)
   en System.ServiceModel.Channels.DetectEofStream.Read(Byte[] buffer, Int32 offset, Int32 count)
   en System.ServiceModel.Channels.DrainOnCloseStream.Close()
   en System.Xml.BufferedReadStream.Close()
   en System.Xml.XmlMtomReader.Close()
   en System.ServiceModel.Dispatcher.StreamFormatter.MessageBodyStream.Close()
   en ClearCanvas.ImageViewer.StudyLoaders.Streaming.StreamingStudyLoader.RetrieveHeaderXml(StudyLoaderArgs studyLoaderArgs)
   --- Fin del seguimiento de la pila de la excepción interna ---
   en ClearCanvas.ImageViewer.ImageViewerComponent.LoadStudy(LoadStudyArgs loadStudyArgs)
   en ClearCanvas.ImageViewer.ImageViewerComponent.LoadStudies(IList`1 loadStudyArgs)
   en ClearCanvas.ImageViewer.StudyManagement.OpenStudyHelper.LoadAndOpenStudies()
 

 

Sincerely,

Hugo Barboza

Couldn't find much on that particular error. In the ClearCanvas.Desktop.Executable.exe.config, towards the bottom, there's a configuration for "maxConnections" that is set to 5. Can you lower it to 2 and see if that makes a difference?

Are these fairly large DICOM images you're dealing with? Do you have plenty of bandwidth and memory? Sorry, I haven't seen this problem before and it's hard to diagnose from the log.

Hi,

Thanks.

I change "maxConnections" to 2 in ClearCanvas.Desktop.Executable.exe.config and its works.

Sincerely, Hugo Barboza

Hello,

I had the same problem, but in my case was solved with a stupid solution. I used the option "Run as Administrator".

I configured the permissions in Secutity in the program to my User and
so no need to run more like adminsitrador.

Thanks
Alexandre M. F.
Tech Support