I am trying to run the CC Workstation on a Vista 64 bit machine. The program installs but it crashes when I try to run it. The log file shows the followi9ng:

2008-09-03 22:13:20,026 [1] ERROR - Failed to process plugin assembly ClearCanvas.ImageViewer.Codec.Jpeg, Version=1.3.6820.24824, Culture=neutral, PublicKeyToken=ef419f6a04216132 with the following exception(s):
2008-09-03 22:13:20,053 [1] ERROR - Could not load file or assembly 'ClearCanvas.Dicom.Codec.Jpeg, Version=1.0.3167.12929, Culture=neutral, PublicKeyToken=ef419f6a04216132' or one of its dependencies. An attempt was made to load a program with an incorrect format.
2008-09-03 22:13:20,053 [1] ERROR - Could not load file or assembly 'ClearCanvas.Dicom.Codec.Jpeg, Version=1.0.3167.12929, Culture=neutral, PublicKeyToken=ef419f6a04216132' or one of its dependencies. An attempt was made to load a program with an incorrect format.
2008-09-03 22:13:20,053 [1] ERROR - Could not load file or assembly 'ClearCanvas.Dicom.Codec.Jpeg, Version=1.0.3167.12929, Culture=neutral, PublicKeyToken=ef419f6a04216132' or one of its dependencies. An attempt was made to load a program with an incorrect format.
2008-09-03 22:13:20,055 [1] ERROR - Failed to process plugin assembly ClearCanvas.ImageViewer.Codec.Jpeg2000, Version=1.3.6820.24824, Culture=neutral, PublicKeyToken=ef419f6a04216132 with the following exception(s):
2008-09-03 22:13:20,055 [1] ERROR - Could not load file or assembly 'ClearCanvas.Dicom.Codec.Jpeg2000, Version=0.0.0.0, Culture=neutral, PublicKeyToken=ef419f6a04216132' or one of its dependencies. An attempt was made to load a program with an incorrect format.
2008-09-03 22:13:20,055 [1] ERROR - Could not load file or assembly 'ClearCanvas.Dicom.Codec.Jpeg2000, Version=0.0.0.0, Culture=neutral, PublicKeyToken=ef419f6a04216132' or one of its dependencies. An attempt was made to load a program with an incorrect format.
2008-09-03 22:13:20,057 [1] ERROR - Failed to process plugin assembly ClearCanvas.ImageViewer.Codec.Rle, Version=1.3.6820.24824, Culture=neutral, PublicKeyToken=ef419f6a04216132 with the following exception(s):
2008-09-03 22:13:20,057 [1] ERROR - Could not load file or assembly 'ClearCanvas.Dicom.Codec.Rle, Version=1.3.6820.24824, Culture=neutral, PublicKeyToken=ef419f6a04216132' or one of its dependencies. The located assembly's manifest definition does not match the assembly reference. (Exception from HRESULT: 0x80131040)
2008-09-03 22:13:20,269 [1] INFO  - No session manager extension found
2008-09-03 22:13:20,618 [1] WARN  - Configuration store not found - defaulting to LocalFileSettingsProvider
2008-09-03 22:13:20,977 [1] WARN  - Configuration store not found - defaulting to LocalFileSettingsProvider
2008-09-03 22:13:20,983 [1] WARN  - Time provider not found - defaulting to local machine time.
2008-09-03 22:13:21,007 [1] WARN  - Configuration store not found - defaulting to LocalFileSettingsProvider
2008-09-03 22:13:26,863 [1] ERROR - Exception thrown
System.NullReferenceException: Object reference not set to an instance of an object.
   at ClearCanvas.ImageViewer.Explorer.Dicom.StudyBrowserComponent.Search()
   at ClearCanvas.ImageViewer.Explorer.Dicom.DicomExplorer.CreateComponentContainer()
   at ClearCanvas.ImageViewer.Explorer.Dicom.DicomExplorer.get_Component()
   at ClearCanvas.Desktop.Explorer.ExplorerTool.Show()
   at ClearCanvas.Desktop.Explorer.ExplorerTool.Initialize()
   at ClearCanvas.Desktop.Tools.ToolSet.AddTools(IExtensionPoint toolExtensionPoint, IToolContext context)
2008-09-03 22:13:26,966 [1] WARN  - Configuration store not found - defaulting to LocalFileSettingsProvider


Any suggestions / help would be greatly appreciated.
Regards,
AJ

Hi AJ,

Looks like you're running the 32-bit installer on a 64 bit machine, which won't work. That's the cause of the errors you're seeing. Fortunately, we just made a 64-bt version available yesterday! (The timing of your question is great :) ) It's one of the daily builds, so just keep in mind that it's untested and could be unstable. So, completely uninstall the 32-bit version and install the 64-bit version. Let me know how it goes, as we're pretty excited about the 64-bit version!

N.

Dear Norman,

The 64 bit viewer works great. I love it thank you.

AJ

Where is the download for the 64-bit version?

Thanks. HW

Hi,

It's in the daily builds section of the downloads page.

N.

Do I need to do something first to download the 64 bit installer.... I tried and it says I don't have access to that file.

 

Thanks

 

Jim

 

Hi,

The daily build of the 64-bit viewer appears to have failed. We'll look into it on Monday. Thanks for pointing it out!

N.

I just (as of 12/4) downloaded the 64 bit client. It still fails to load. Only shred host service log shows up.

It says:
2008-12-04 12:26:52,811 [1] INFO - No session manager extension found
2008-12-04 12:26:53,284 [1] WARN - Configuration store not found - defaulting to LocalFileSettingsProvider
2008-12-04 12:26:53,863 [1] WARN - Configuration store not found - defaulting to LocalFileSettingsProvider
2008-12-04 12:26:53,872 [1] WARN - Time provider not found - defaulting to local machine time.
2008-12-04 12:26:53,904 [1] WARN - Configuration store not found - defaulting to LocalFileSettingsProvider
2008-12-04 12:27:00,304 [1] ERROR - Exception thrown
System.NullReferenceException: Object reference not set to an instance of an object.
at ClearCanvas.ImageViewer.Explorer.Dicom.StudyBrowserComponent.Search()
at ClearCanvas.ImageViewer.Explorer.Dicom.DicomExplorer.CreateComponentContainer()
at ClearCanvas.ImageViewer.Explorer.Dicom.DicomExplorer.get_Component()
at ClearCanvas.Desktop.Explorer.ExplorerTool.Show()
at ClearCanvas.Desktop.Explorer.ExplorerTool.Initialize()
at ClearCanvas.Desktop.Tools.ToolSet.AddTools(IExtensionPoint toolExtensionPoint, IToolContext context)
2008-12-04 12:27:00,807 [1] WARN - Configuration store not found - defaulting to LocalFileSettingsProvider

Hi Stan, the ShredHostService log also contains the workstation logs ... it's a bug we know needs to be fixed.

This exception can occur for a couple of reasons, here are some things to try:
- Make sure you installed as Administrator.
- Make sure the dicom_datastore folder (particularly viewer.sdf) is readable and writable for all users.
- Do you have SQL Express 2008 installed at all? We've seen issues with this and SQL CE in the viewer. If you're still having problems, try moving the SQLCE*.dll files from InstallFolder/common to InstallFolder and see if the problem goes away.

Hope this helps,
Stewart

^ I was having the same issue, moving the sqlce*.dll files as Stewart suggested above solve it. The latest build 64-bit workstation is working for me now. Thank you very much.

Anyone has done any benchmarking / comparison in performance running CCW between 32bit and 64bit Windows?

Hi Celerity, I am not aware of any benchmarking that has been done. I have used the viewer on a 64 bit workstation, and the performance seemed comparable to 32 bit. Makes sense, really - 64 bit doesn't mean it's necessarily going to be faster, it really just means you can throw more RAM at the problem.